Business Analyst with State experience
Core
Business Analyst supporting customer-focused testing of large automated systems within the Division of Welfare, acting as a customer advocate to validate software and align with business needs.
Role type
Business Analyst (Testing & Process Improvement)
Builds
Automated systems for welfare eligibility and customer service processes
Domain
Public Sector / Welfare / Government IT
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business process modeling, User Acceptance Testing (UAT) coordination, SQL data analysis, Agile user story development, Test plan documentation, Workflow design
Preferred skills
Automated testing tools, Modern welfare eligibility case management systems, Government agency experience
Technologies
SQL, Agile frameworks, Test management tools
Responsibilities
Document test plans and business processes, Collaborate with engineers on automated tests, Facilitate discovery of as-is and to-be processes, Write and execute SQL statements for data analysis, Develop user stories and acceptance criteria, Perform testing on software applications
Seniority
Mid-level, hands-on IC