Team Leader Homelessness
Core
Lead day-to-day operations of the Central Intake Service in Alice Springs, overseeing intake, assessment, and coordinated referrals for people experiencing or at risk of homelessness across the Northern Territory.
Role type
Senior Team Leader, Community Services (Homelessness)
Builds
Coordinated referral pathways and consistent client intake experiences for the Northern Territory Central Intake Service
Domain
Social Services / Homelessness / Northern Territory (Australia)
Deliverable
client delivery
Required skills
Team leadership and supervision, operational management, stakeholder relationship building, program compliance, workload and roster management, cultural safety awareness
Preferred skills
Experience in the homelessness sector, understanding of Aboriginal and Torres Strait Islander community challenges, knowledge of remote community access pathways
Responsibilities
Lead daily operations of the Alice Springs team including supervision and performance management, Ensure intake and referral processes meet program requirements, Manage workloads, rosters and service coverage, Build and maintain relationships with local partners and Territory-wide stakeholders, Monitor demand and service gaps to support coordinated responses
Seniority
Senior, hands-on IC with team leadership