Senior Data Center Technician Lead
Core
Lead a team of technicians in client data center environments, performing hands-on server troubleshooting and break/fix activities while managing ticket queues and operational updates.
Role type
Senior Data Center Technician Lead (Technical Lead)
Builds
Client data center server infrastructure and operational stability
Domain
Data Center Operations / Server Hardware
Required skills
Server hardware troubleshooting, break/fix, ticket management, team leadership, PowerShell, Linux command-line, networking equipment troubleshooting
Preferred skills
Server hardware installation and configuration, technical guidance to junior technicians, CompTIA A+ certification, college-level IT education
Technologies
PowerShell, Linux, Networking Equipment
Responsibilities
Lead daily team huddles and communicate site updates, provide technical guidance and hands-on assistance to technicians, perform hands-on server troubleshooting and break/fix activities, maintain visibility into active ticket queues, coordinate parts checkout and hardware support, serve as liaison between technicians and management
Seniority
Senior, hands-on IC with leadership exposure