Solutions Engineer – Network, Security and Comms
Core
Implement, manage, and support network, security, and communication solutions for small, medium, and enterprise customers.
Role type
Solutions Engineer (Network, Security, and Communications)
Builds
Managed Service offerings for enterprise customers
Domain
IT Services / Network Engineering / Cybersecurity
Required skills
Firewall configuration, Switching, Routing & WAN, Wireless LAN, Endpoint Protection, Network Monitoring, Telephony, Virtualization, Change Management
Preferred skills
Vendor certifications, ITIL processes, Alert monitoring, Hardware staging
Technologies
Cisco, HPE Aruba, Fortinet, Palo Alto Networks, VMware, Hyper-V, SIP, SNMP, Syslog, ClearPass, ISE
Responsibilities
Respond to service requests and escalations, implement security and network solutions, monitor customer environments and alerts, generate monthly reports, perform maintenance on appliances, assist with hardware staging, provide ad-hoc on-call support.
Seniority
Mid-level, hands-on IC