Solution Consultant
Core
Own the technical solution lifecycle from requirements gathering and design through deployment and handover for law firm clients, translating business needs into case management and automation solutions.
Role type
Solution Consultant (Client-facing technical delivery)
Builds
Bespoke case management and automation solutions for law firms
Domain
Legal technology / Low-code automation
Deliverable
production ML models | product features | client delivery
Required skills
Requirements gathering and documentation, BPMN workflow modeling, SQL, system configuration, integration deployment, low-code/no-code platform implementation, data mapping, ETL requirements clarification, UAT support, JIRA/DevOps backlog management
Preferred skills
Legal industry background, paralegal/legal ops experience, case management system experience
Technologies
Low-code/no-code platforms, SQL, JIRA, DevOps tools
Responsibilities
Facilitate workshops with business stakeholders to gather and validate requirements; Act as a liaison between users, operations, IT teams, and project teams; Document business processes and requirements; Produce BPMN diagrams to model workflows; Support system configuration including integration deployment, workflow, and UI configuration; Collaborate with solution architects to design bespoke client solutions; Support testing phases by validating requirements coverage and assisting with UAT; Prepare and deliver client training and enablement materials
Seniority
Mid-level, hands-on IC