Staff Machine Learning Engineer
Core
Architect and lead enterprise-scale NLP, ML, and AI systems powering SurveyMonkey's product, including LLM integrations, RAG, and autonomous agents.
Role type
Staff Machine Learning Engineer (Technical Lead)
Builds
Production ML platforms, data pipelines, and end-to-end AI solutions for in-product experiences.
Domain
SaaS / Natural Language Processing / Large Language Models
Deliverable
production ML models
Required skills
Natural Language Processing, statistical modelling, modern ML methods, LLM architecture, Human-In-The-Loop labelling, evaluation platform design, production monitoring, SaaS deployment, CI/CD, AWS services (Kafka, EKS, SageMaker, Athena), prompt engineering, RAG, autonomous agents
Preferred skills
None stated
Technologies
AWS, Kafka, EKS, SageMaker, Athena, LLMs, RAG
Responsibilities
Author and guide architectural decisions for ML/AI initiatives; mentor engineers across teams; build and own end-to-end ML/AI solutions; create monitoring and telemetry systems; deliver tailored AI solutions involving training and deploying models from statistical methods to LLMs; drive innovation through research and adoption strategies.
Seniority
Staff, technical leadership & mentorship
