Product Application Engineer - Networking
Core
Provide technical support and escalation resolution for AI networking and infrastructure products to customers and OEMs.
Role type
Senior IC product application engineer (AI networking)
Builds
AI networking infrastructure products for hyperscalers and large enterprises
Domain
Datacenter networking, AI infrastructure, GPU-to-GPU communication
Deliverable
client delivery
Required skills
Datacenter networking (Routing & Switching, ECMP, underlay/overlay), AI infrastructure stack (RDMA/RoCE, NCCL/RCCL), AI cluster topologies (rail-optimized, fat-tree), Python/Go/Shell scripting, cross-functional troubleshooting, customer engagement with Hyperscalers/OEMs
Preferred skills
DPU/SmartNIC/InfiniBand protocol knowledge, AI-powered tooling (LLMs, agents), software development tools (debuggers, profilers, GitHub)
Technologies
RDMA, RoCE, NCCL, RCCL, InfiniBand, DPU, SmartNIC, Python, Go, Shell, GitHub
Responsibilities
Support key customer and OEM engagements for AI networking products; Collaborate with Engineering and Marketing to resolve critical escalations; Serve as technical escalation point for multi-layer hardware/firmware/software issues; Develop and deliver systems/product training to customers; Participate in on-call rotation for production systems; Develop and integrate AI-assisted workflows into support operations; Mentor junior engineers on technical approach and debugging; Drive process improvements for support workflows based on field data
