Receptionist
Core
First point of contact for members and guests at a venue, handling check-ins, phone, and email enquiries while upholding responsible service of alcohol and gaming conduct.
Role type
Front-of-house receptionist
Builds
Member and guest welcome experience
Domain
Hospitality / Gaming
Deliverable
product features
Required skills
Customer service, telephone etiquette, email management, multitasking in fast-paced environments, accountability
Preferred skills
Experience in responsible service of alcohol and gaming, community engagement
Responsibilities
Greet members and guests, answer telephone and email enquiries, uphold responsible service of alcohol and gaming conduct
Seniority
Entry-level to Junior