Software SAP Logistics support manager
Core
Manage and support the SAP Logistics application landscape, ensuring operational stability and driving system enhancements.
Role type
Senior SAP Logistics Functional Manager
Builds
SAP Logistics and GTS landscape stability and enhancements
Domain
Supply Chain Management / Enterprise Resource Planning (ERP)
Required skills
SAP Logistics functional expertise, Production support, Vendor management, Functional specification writing, Root-cause analysis, SLA management
Preferred skills
SAP S/4HANA, SAP GTS, SAP EWM, SAP TM, ABAP collaboration, 3PL integration
Technologies
SAP S/4HANA, SAP GTS, SAP EWM, SAP TM, ABAP
Responsibilities
Provide functional leadership across SAP Logistics and GTS landscape, Oversee daily production support and incident resolution, Manage external support contracts and vendor performance, Partner with business teams to define and document functional specifications for enhancements, Act as escalation point for complex cross-system issues, Perform root-cause analysis for recurring incidents
Seniority
Senior, hands-on IC
