Mentor – Workforce Australia (WFA)
On-site · Australia
Core
Deliver person-centred support and case management to guide individuals toward sustainable employment outcomes.
Role type
Senior IC employment mentor and case manager
Builds
Employment pathways and job placements for customers
Domain
Social services / Employment services
Deliverable
client delivery
Required skills
Case management, mentoring, action plan development, barrier management, stakeholder partnership building, post-placement support, record keeping
Preferred skills
Qualifications in people-focused discipline, driver's licence
Responsibilities
Provide ongoing mentoring and case management, develop personalised action plans, monitor customer progress and adjust strategies, build relationships with employers and community partners, support post-placement retention, maintain accurate compliance records
Seniority
Mid-level, hands-on IC