CareerPlan

Customer Service Representative

Pakenham, VictoriaFull-time2026-10-03 → 2026-10-22
No visa sponsorship

Core

Front-line support for gym operations, member service, and retail sales of fitness products and memberships.

Role type

Customer Service Representative (Gym Operations & Retail)

Builds

Gym facilities, membership plans, supplement/apparel sales, nutrition bar beverages

Domain

Health & Fitness / Retail

Deliverable

product features

Required skills

Customer service, sales target achievement, inventory management, data entry, event support, beverage preparation, facility maintenance

Preferred skills

Health & fitness passion, KPI tracking experience

Technologies

POS systems, inventory software, scheduling tools

Responsibilities

Address member inquiries and complaints, drive sales of memberships and products, prepare and serve beverages, maintain facility cleanliness, support administrative tasks and events

Seniority

Entry-level, hands-on IC