Hardware Operations Lead
Core
Lead end-to-end hardware operations for customer launches across Europe and the US, managing supply chain from procurement to installation and support.
Role type
Senior IC hardware operations lead
Builds
Hardware portfolio, supply chain processes, and launch readiness for customer-facing devices
Domain
Hardware supply chain, logistics, and operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware operations, supply chain management, procurement, international logistics, vendor management, inventory forecasting, risk mitigation, RMA/warranty processes
Preferred skills
POS systems, payment hardware, kiosks, self-service technology, digital signage
Technologies
POS systems, payment hardware, kiosks, self-service technology, digital signage
Responsibilities
Own hardware order pipeline from contract to delivery and installation; Establish and maintain recommended hardware portfolio; Manage procurement and supplier relationships; Forecast hardware demand and maintain inventory levels; Identify and mitigate supply risks; Coordinate international freight and customs; Build and manage network of installers and field engineers; Oversee RMA, warranty, and repair processes
Seniority
Senior, hands-on IC
