Senior Retail Supervisor
Core
Lead store operations, ensure safety and stock levels, and coach team members to deliver a great customer experience in a home improvement retail environment.
Role type
Senior Retail Supervisor (hands-on leadership)
Builds
Store operations, customer service, team development
Domain
Retail / Home Improvement
Deliverable
product features
Required skills
Store operations leadership, safety management, stock flow and replenishment, workforce planning, customer service resolution, team coaching and onboarding, problem-solving
Preferred skills
Hands-on approach, adaptability, ownership mindset
Technologies
N/A
Responsibilities
Lead from the front to create a safe and well-presented store environment; Support day-to-day operations including opening/closing; Coach and guide team members on the shop floor; Manage stock flow and replenishment; Drive safety culture and team wellbeing; Resolve customer queries; Improve efficiency and rollout new processes; Onboard and develop team members
Seniority
Senior, hands-on IC
