Technical Supervisor
Core
Oversee workshop operations, manage technicians, and supervise on-site technical service work in heavy industrial environments.
Role type
Senior IC workshop supervisor / field service manager
Builds
Equipment maintenance, modifications, and new build projects for industrial clients
Domain
Heavy industry (mining, refining, pipeline, power generation, heavy manufacturing)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
workshop administration, equipment design/build, safety induction and training, job planning, cost monitoring, team supervision, client liaison, equipment maintenance and calibration, resource allocation, on-site technical service execution
Preferred skills
post-trade qualifications, leadership experience, forklift operation, senior first aid certification
Technologies
MS Office suite
Responsibilities
Manage workshop operations and technician performance, schedule and supervise site work, conduct safety inductions and training, monitor service job sheets for billing accuracy, ensure equipment maintenance and calibration, act on client complaints, promote company products, allocate training resources, assist with on-site technical service work
Seniority
Senior, hands-on IC with management responsibilities