Senior Program Manager
Core
Lead operations and technology functions for Medical Disability Claims (MDC) operations, serving the U.S. Department of Veterans Affairs.
Role type
Senior Program Manager (Operations & Technology)
Builds
MDC operational delivery, technology modernization, and systems integration for VA claims processing.
Domain
Federal Government / Healthcare Administration / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program management, operations leadership, technology strategy, stakeholder management, budget management, risk management, change management, team leadership, federal IT governance
Preferred skills
Veterans Benefits Administration experience, enterprise application leadership, Agile/Scrum/DevSecOps, PMP/PgMP certification, large-scale transformation leadership
Technologies
Enterprise applications, data environments, interoperability platforms, automation tools
Responsibilities
Provide executive leadership for MDC operations and technology delivery; lead cross-functional teams; own program execution including scope, schedule, and budget; serve as senior point of contact for VA stakeholders; lead VA IT projects and modernization initiatives; establish and monitor operational KPIs; manage subcontractors and vendors; lead organizational change management; develop staffing and succession plans.
Seniority
Senior, hands-on IC with strategic oversight