Community Worker – Sydney
Core
Frontline role supporting local community programs to empower individuals experiencing food insecurity and social isolation.
Role type
Community Worker (frontline support)
Builds
Community engagement initiatives and support networks for vulnerable populations
Domain
Social services / Food security / Community welfare
Deliverable
client delivery
Required skills
De-escalation techniques, case management, stakeholder relationship management, record keeping, crisis intervention, advocacy, program implementation
Preferred skills
Experience with diverse cultural and linguistic backgrounds, mental health first aid knowledge, Microsoft Office proficiency
Responsibilities
Build positive relationships with guests, identify individuals in need of additional support, provide appropriate referrals to community services, advocate for guest wellbeing, facilitate social inclusion, maintain accurate confidential records, apply de-escalation techniques to manage challenging situations, support staff and volunteers through debriefing sessions
Seniority
Mid-level, hands-on IC