Case Manager
Core
Manage complex workers compensation claims for injured workers with the highest needs, focusing on liability determinations, entitlement reviews, and rehabilitation planning.
Role type
Senior IC case manager (workers compensation)
Builds
Long-term recovery and wellbeing plans for injured workers
Domain
Insurance / Workers Compensation
Deliverable
client delivery
Required skills
Case management, liability determination, entitlement review, medical case conference facilitation, strategic claims review, wellbeing plan development, stakeholder collaboration
Preferred skills
Complex needs management, physical and psychological injury expertise, multitasking, creative problem solving
Technologies
EMICS System
Responsibilities
Manage a portfolio of WWHN claims including liability determinations; Conduct ongoing entitlement reviews for weekly compensation and medical expenses; Facilitate medical case conferences and lead strategic claims reviews; Develop person-centric Wellbeing Plans with workers and providers; Oversee claims involving both physical and psychological injuries.
Seniority
Mid-level, hands-on IC