Client Advisor
Core
Deliver exceptional client experiences in a luxury jewellery boutique by hosting appointments, managing service needs, and building lasting relationships.
Role type
Luxury retail client advisor
Builds
Client relationships and boutique service operations
Domain
Luxury retail / Fine jewellery
Deliverable
client delivery
Required skills
Luxury or premium retail experience, high-touch client service, CRM management, product handling, proactive communication, reliability
Preferred skills
Interest in fine jewellery, knowledge of craftsmanship, styling skills
Responsibilities
Host well-prepared appointments from welcome to farewell, arrange service needs like orders and repairs, maintain accurate CRM records, support product handling during client discovery, build lasting client relationships through timely follow-up
Seniority
Individual Contributor, entry to mid-level