Business Operations and Systems Analyst
Core
Mid-level analyst driving requirements gathering, process improvement, and systems integration across finance and operations functions.
Role type
Business Operations and Systems Analyst
Builds
Process documentation, SOPs, functional specifications, dashboards, and reporting tools
Domain
Not-for-profit mental health services and higher education
Deliverable
dashboards & analysis
Required skills
Business analysis, requirements gathering, process mapping, workflow documentation, data analysis, stakeholder engagement, system integration, data governance
Preferred skills
Power BI, MYOB, Employment Hero, PayPal, Stripe, Paradigm school system
Technologies
Power BI, MYOB, Employment Hero, PayPal, Stripe, Paradigm
Responsibilities
Review existing processes and identify efficiency improvements; Develop process maps, workflow documentation, and SOPs; Gather business requirements and develop functional specifications for system changes; Analyse business processes and system workflows across payables, income, payroll, donations, and credit cards; Design and develop dashboards and reporting tools; Liaise with software vendors to implement solutions; Coordinate facilities management improvements across clinic locations.
Seniority
Mid-level, hands-on IC