Team Leader
Core
Lead a team of professionals to deliver dementia support services, managing case referrals, operational resources, and stakeholder relationships.
Role type
Senior Team Leader (Dementia Support)
Builds
Dementia Support Australia (DSA) program services
Domain
Healthcare / Dementia Care
Deliverable
client delivery
Required skills
Team leadership, case management, operational resource management, stakeholder relationship management, recruitment, incident management, reporting, administrative management
Preferred skills
Biopsychosocial approaches, non-pharmacological strategies, psycho-social approaches to case management
Technologies
ICT systems, fleet vehicle tracking systems
Responsibilities
Provide professional and clinical leadership for team members; Ensure timely allocation of incoming referrals to consultants; Oversee local use and maintenance of fleet vehicles; Manage customer complaints and challenging situations; Provide regular reporting on staff performance and service quality; Recruit team members with appropriate skills.
Seniority
Senior, hands-on IC with team management