eCommerce Business Analyst
Core
Partner with stakeholders to identify, analyse, and document business requirements for digital and eCommerce projects, translating them into practical solutions.
Role type
eCommerce Business Analyst
Builds
Digital and eCommerce projects across the business
Domain
Retail eCommerce and digital transformation
Deliverable
product features
Required skills
requirements gathering, process analysis, business case development, user story creation, solution definition, UAT planning, documentation, stakeholder management
Preferred skills
eCommerce platform knowledge, ERP integration experience, technical understanding, project delivery support
Technologies
eCommerce platforms, ERP systems, website integrations, plugin solutions
Responsibilities
Facilitate workshops and interviews to understand business needs; Analyse current and future state processes to identify gaps; Develop functional and technical requirements; Support testing processes including UAT and SAT plans; Create documentation for end-users; Work with internal stakeholders and external vendors to define solutions.
Seniority
Mid-Senior, hands-on IC
