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DSG Student Support Officer

Melbourne, Victoria💼 Full-time🗓 2026-09-03 → 2026-09-27

Core

Provide culturally responsive case management and support for young First Nations Australian women to improve their educational engagement, attendance, and wellbeing.

Role type

Student Support Officer (Case Management)

Builds

Student retention and educational success programs

Domain

Education / Indigenous Community Services

Deliverable

client delivery

Required skills

culturally responsive case management, early intervention strategies, relationship building with students and families, trauma-informed approach, risk management, confidentiality

Preferred skills

experience in youth work or community services, understanding of First Nations cultural protocols

Technologies

N/A

Responsibilities

Monitor attendance and engagement to identify early intervention needs; Support students to overcome educational barriers including behaviour and wellbeing issues; Work collaboratively with teachers, principals, families, and Elders; Promote cultural safety and inclusiveness within the school environment; Build community connections to enhance wraparound support; Support WHS, student safety, and risk management processes

Seniority

Mid-level, hands-on IC

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