Network Engineer (Level 2)
Core
Deliver high-quality implementation and support services for customer network solutions, including service activations, equipment staging, and 2nd level technical support.
Role type
Level 2 Network Engineer
Builds
Customer network solutions across routing, switching, SD-WAN, firewalls, VPN, and wireless environments
Domain
Telecommunications / Enterprise Networking
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cisco technologies, Fortinet technologies (FortiGate, FortiManager, SD-WAN), network design, incident troubleshooting, ticket management, network documentation, routing, switching, SD-WAN, VPNs, firewalls, wireless, automation tools (Ansible, Python, Terraform), cloud networking (AWS VPC, Azure VNet), SASE, Zero Trust Architecture
Preferred skills
CCNP Enterprise or Security, Fortinet NSE 5 or NSE 6, Cisco DevNet Associate
Technologies
Cisco, Fortinet, Ansible, Python, Terraform, AWS VPC, Azure VNet
Responsibilities
Perform service activations and support network installations; Prepare and stage network equipment for deployment; Contribute to high-level network design and documentation; Act as escalation point for incidents from 1st level support; Issue and manage tickets with vendors, carriers, and internal teams; Maintain accurate documentation of network configurations and inventory
Seniority
Mid-level, hands-on IC