Staff Product Engineer
Core
Build custom software integrations and capabilities for enterprise customers' AI agents that the core platform does not yet support, ensuring production readiness and security.
Role type
Staff Product Engineer (Enterprise AI Integrations)
Builds
Custom integrations, telephony/contact-center systems, state management, multi-agent orchestration, and data readiness layers for enterprise clients.
Domain
Enterprise AI / Agentic AI / Customer Experience
Deliverable
production ML models
Required skills
TypeScript, Python, Go, system architecture, agentic development, production reliability, security compliance, mentorship, stakeholder management
Preferred skills
LLM-powered system deployment, eval frameworks, RAG, prompt engineering, multi-agent orchestration, regulated industry experience (banking/insurance/telecom)
Technologies
Go, TypeScript, Node.js, Python, FastAPI, Azure, Kubernetes, Docker, Terraform, MongoDB, Redis, Kafka/NATS
Responsibilities
Lead complex multi-workstream engagements for strategic enterprise accounts; build custom integrations and capabilities outside the core platform; own production quality, security, and incident response; mentor engineers and participate in hiring; represent the company with senior technical stakeholders.
Seniority
Staff, hands-on IC with strategic ownership
