Customer Banking Specialist
Based in Australia
Core
Deliver seamless banking experiences and support customers with account maintenance, credit applications, and financial advice in a branch setting.
Role type
Customer Banking Specialist (Retail Banking)
Builds
Personal and small business banking services for over 10 million customers
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem-solving, in-branch technology demonstration
Responsibilities
Conduct in-depth conversations about customer banking needs, support account maintenance and credit applications, demonstrate digital banking options, solve customer problems while adhering to risk-adverse processes