Admin Arranger
Core
Admin Arranger supporting a high-volume direct cremation service by managing customer enquiries, coordinating documentation, and guiding customers through processes via phone and email.
Role type
Customer Care & Administration Coordinator
Builds
Direct cremation service arrangements
Domain
Funeral services / Administrative coordination
Deliverable
client delivery
Required skills
administration, phone communication, process coordination, documentation management, record keeping, multitasking
Preferred skills
experience in contact centre, healthcare administration, insurance, logistics, or high-volume coordination
Responsibilities
Managing inbound customer enquiries, explaining processes and documentation requirements, coordinating administration from enquiry to completion, liaising with internal departments, following up on outstanding documentation, maintaining accurate records
Seniority
Individual Contributor, operational level