Product Development Engineer
Core
Lead customer quality engagements for strategic Data Center, Networking, and AI Infrastructure customers, serving as the primary quality interface between AMD and key clients.
Role type
Senior Customer Quality Engineer (CQE)
Builds
Data Center solutions including EPYC CPU, Instinct GPU, DPUs, SmartNICs, AI-NICs, and high-speed Ethernet adapters
Domain
Semiconductor / Data Center / AI Infrastructure
Deliverable
client delivery
Required skills
8D problem solving, root cause analysis, statistical analysis, cross-functional team coordination, quality metrics monitoring, supplier quality management
Preferred skills
Six Sigma Green/Black Belt, ASQ CQE certification, experience with hyperscale/cloud customers, reliability testing knowledge
Technologies
8D, FMEA, CAPA, Six Sigma, DOE, QMS, HTOL, stress testing
Responsibilities
Act as main point of contact for customer quality issues and escalations; manage customer communications for nonconformances and corrective actions; lead structured problem-solving (8D) for field issues; monitor key quality metrics (DPPM, AFR, LRR, MFR) and drive improvement plans; coordinate cross-functional teams to prevent recurrence of defects; host quarterly quality review meetings with customers.
Seniority
Senior, hands-on IC
