Delivery Manager (US based)
Core
Lead delivery for B2B digital transformation projects in Pharma and Life Sciences, managing client portfolios from proposal to closure.
Role type
Senior Delivery Manager (B2B Services)
Builds
End-to-end software and digital marketing services for top 100 Pharma and Life Science companies
Domain
B2B MarTech / Pharmaceutical & Life Sciences
Deliverable
client delivery
Required skills
project management, portfolio management, risk management, resource coordination, budgeting, scope management, change management, client satisfaction management, sales support, business analysis, technical background
Preferred skills
Jira, MS Office, CRM tools, international travel readiness
Responsibilities
Identify sales opportunities and gather requirements for solution fit; Perform initial scoping and evaluate incoming requests; Identify key technical objectives and provide solution recommendations; Manage client project portfolio including budgeting, resources, and execution; Coordinate resources and onboard project teams; Manage customer expectations and increase satisfaction; Manage request changes to scope, schedule, and costs; Perform risk and priority management; Cooperate with Account Managers for technical expertise; Improve quality of delivery service.