Customer Service Assistant
Core
Frontline retail support role focused on delivering customer service, resolving complaints, and handling transactions in a home and lifestyle retail environment.
Role type
Customer Service Assistant
Builds
Customer experiences and sales transactions
Domain
Retail (Home and Lifestyle)
Deliverable
product features
Required skills
Customer service, Communication, Cash handling, POS operation, Complaint resolution, Detail orientation, Time management, Team collaboration, Adaptability, Decision making
Responsibilities
Assist customers with inquiries and complaints, Process transactions using POS systems, Maintain store organization and efficiency, Collaborate within a team environment, Resolve issues to ensure customer satisfaction