Team Lead, Maintenance
Core
Lead a team of in-house techs and portfolio associates to ensure smooth, high-quality field operations for single-family and multi-family rental properties, with a focus on workforce lifecycle management and administrative functions.
Role type
Senior Team Lead, Property Maintenance Operations
Builds
Operational efficiency and service standards for the single-family rental (SFR) investment platform
Domain
Real Estate / Property Management / Maintenance
Required skills
Team leadership, Workforce lifecycle management, Property maintenance operations, HVAC/Plumbing/Electrical troubleshooting, Emergency response coordination, Hiring and onboarding, Payroll administration, Quality assurance, Data analysis, Driver's license
Preferred skills
HVAC Type I/II or Universal certification, Mentoring and coaching, Cross-functional collaboration, Technology systems competency
Technologies
Property management software, Work order tracking systems, Payroll systems
Responsibilities
Lead and coordinate comprehensive maintenance efforts for multi-family and single-family properties; Serve as the lead contact for emergency responses; Interview and select qualified candidates for the team; Coordinate onboarding and training; Analyze daily and weekly reports to identify risks; Review and approve payroll; Conduct routine quality assurance site visits; Provide mentorship and performance feedback to field staff.
Seniority
Senior, hands-on IC with management responsibilities