Senior Professional Services Project Manager, Paris
Core
Manage complex IT and software consulting projects from initiation to closure for global customers, coordinating cross-functional teams and executive stakeholders.
Role type
Senior Professional Services Project Manager
Builds
Distinct commercial projects and delivery schedules for enterprise customers
Domain
Software Development / Professional Services
Required skills
Project management (PMI, Agile, Scrum), stakeholder management, risk management, resource planning, executive reporting, conflict resolution, change order management
Preferred skills
Enterprise customer experience, Technical delivery knowledge, GitLab platform familiarity
Technologies
GitLab, Agile tools, Scrum
Responsibilities
Manage large-scale commercial projects and executive stakeholder meetings; Collaborate with Support, Engineering, and Product teams to resolve customer problems; Drive improvements to project management tools and processes; Summarize key customer projects for quarterly business reviews; Develop and manage delivery schedules, scope, resources, and risks; Manage customer escalations with internal and external stakeholders; Establish reliable delivery processes and metrics; Set and achieve forecast goals by aligning customers and delivery partners
Seniority
Senior, hands-on IC
