Senior HPC Support Engineer - Ethernet and AI Infrastructure
Core
Senior HPC Support Engineer resolving sophisticated customer issues for NVIDIA Ethernet Switching and AI Infrastructure (Spectrum-X) in data center environments.
Role type
Senior IC technical support engineer (networking/AI infrastructure)
Builds
End-to-End Solutions for NVIDIA Spectrum-X and Ethernet Switching technologies
Domain
Data center networking, AI infrastructure, HPC
Deliverable
client delivery
Required skills
Linux OS administration and networking, TCP/IP protocols (L2/L3), packet analysis tools (tcpdump, Wireshark), data center/server/distributed systems/virtualization, containerization (Docker, Kubernetes), shell scripting (Python, bash, Ansible)
Preferred skills
Large-scale networking overlay technologies (BGP, OSPF, VXLAN, EVPN), RoCE, QoS, HPC clustering protocols (NCCL, MPI, Slurm/SchedMD), NVIDIA AI Infrastructure certifications (CCONP, CCIE, NCP-AII/AIO/AIN)
Technologies
Linux, TCP, UDP, Ethernet, IP, BGP, OSPF, VXLAN, EVPN, RoCE, Docker, Kubernetes, Python, bash, Ansible, Wireshark, tcpdump, NCCL, MPI, Slurm
Responsibilities
Resolve complex customer technical issues regarding installation, operation, and interoperability of NVIDIA Ethernet and AI products; Respond to support inquiries via phone, email, or conference calls; Collaborate with Engineering and Marketing on product requirements and support tools; Develop and document standard support methodologies
Seniority
Senior, hands-on IC
