CareerPlan

Senior Technical Support Engineer, Networking

India, BengaluruFull-time2026-10-05 → 2026-11-10

Core

Senior Technical Support Engineer providing Tier 3 support for network equipment in data center/AI/storage/HPC environments.

Role type

Senior IC technical support engineer (networking)

Builds

Resolved technical issues and comprehensive solutions for customer problems

Domain

Networking infrastructure in data centers, AI, storage, and HPC

Deliverable

client delivery

Required skills

Network protocols (IP, L2, L3), LAN Switching/routing (STP, MSTP, MLAG, VPC, VRRP, LACP), IP Routing (OSPF, BGP, PIM), Virtualization (EVPN, VXLAN), Linux, Scripting, Ansible, Network equipment configuration (switches/routers)

Preferred skills

Linux/Unix administration, Ethernet (10/40 GigE), Infiniband, Clustering, Upper Layer Protocols (MPI)

Responsibilities

Install, support, and resolve technical issues; Develop and present technical solutions; Manage complex installations; Respond to customer inquiries; Conduct site visits and conference calls; Refine internal support processes