Customer Service & Logistics Support
Core
Support customer service and logistics/customs coordination for a new service and calibration laboratory in Saudi Arabia, handling the full shipment flow from receiving to outbound delivery.
Role type
Customer Service & Logistics Coordinator (Hands-on)
Builds
Inbound and outbound equipment shipments for a calibration lab
Domain
Industrial technology / Calibration services
Deliverable
product features
Required skills
International shipment coordination, Customs documentation preparation, Equipment receiving and inspection, Freight forwarder communication, Oracle system familiarity, Arabic and English fluency
Preferred skills
Experience in service environments, Knowledge of ZATCA requirements
Technologies
Oracle
Responsibilities
Receive, inspect, and register incoming equipment; Prepare and label outbound shipments; Coordinate with customs brokers for clearance; Provide customer support regarding shipment status and service progress.
Seniority
Mid-level, hands-on IC