Service Engineer - (UK & Ireland) - Wilmslow (Manchester)
Core
Hands-on delivery of service operations including repair, fulfilment, and technical support for gas detection systems across the UK, Ireland, and Europe.
Role type
Service Engineer (Individual Contributor)
Builds
Repaired gas detection instruments, refurbished exchange units, and configured rental/demo equipment
Domain
Industrial Safety / Gas Detection
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Gas detection system troubleshooting, Salesforce proficiency, IATA shipping compliance knowledge, inventory management, technical support delivery, operational reporting
Preferred skills
IATA regulations expertise, multi-priority management in fast-paced environments
Responsibilities
Execute end-to-end customer-owned repairs (intake to return), monitor iNet alerts and manage instrument exchanges, provide hardware/software technical support, manage service cases in Salesforce, configure and dispatch rental/demo equipment, maintain spare parts inventory and service centre operations
Seniority
Individual Contributor, operational execution
