Senior HPC Support Engineer - Ethernet and AI Infrastructure
Core
Senior HPC Support Engineer providing comprehensive solutions for sophisticated installations, maintenance, and operations of NVIDIA Ethernet Switching technologies and End-to-End Solutions (Spectrum-X) for prestige customers.
Role type
Senior IC HPC Support Engineer (Ethernet & AI Infrastructure)
Builds
NVIDIA Spectrum-X and Ethernet Switching solutions for data center and AI infrastructure
Domain
Data Center Networking & AI Infrastructure
Deliverable
client delivery
Required skills
Linux OS administration and networking, Networking protocols (TCP, UDP, Ethernet, IP, L2, L3, BGP, OSPF), Debugging tools (TCPDUMP, Wireshark), Shell scripting (Python, bash, Ansible), Containerization (Docker, Kubernetes), Data center/server operations
Preferred skills
AI technologies adoption, Overlay technologies (VXLAN, EVPN), RoCE, QoS, Certifications (CCONP, CCIE, LFCS, RHCE, NCP-AII/AIO/AIN)
Technologies
NVIDIA Spectrum-X, Linux, TCPDUMP, Wireshark, Docker, Kubernetes, Python, Ansible, BGP, OSPF, VXLAN, EVPN
Responsibilities
Resolve sophisticated customer concerns and technical issues via research and reproduction, Respond to product support inquiries via telephone/email/conference calls, Collaborate with Engineering and Marketing teams, Develop and document standard support methodologies
Seniority
Senior, hands-on IC