CareerPlan

Senior HPC Support Engineer - Ethernet and AI Infrastructure

US, TX, RemoteFull-time$120k2026-06-30 → 2026-11-10
Hybrid

Core

Senior HPC Support Engineer providing comprehensive solutions for sophisticated installations, maintenance, and operations of NVIDIA Ethernet Switching technologies and End-to-End Solutions (Spectrum-X) for prestige customers.

Role type

Senior IC HPC Support Engineer (Ethernet & AI Infrastructure)

Builds

NVIDIA Spectrum-X and Ethernet Switching solutions for data center and AI infrastructure

Domain

Data Center Networking & AI Infrastructure

Deliverable

client delivery

Required skills

Linux OS administration and networking, Networking protocols (TCP, UDP, Ethernet, IP, L2, L3, BGP, OSPF), Debugging tools (TCPDUMP, Wireshark), Shell scripting (Python, bash, Ansible), Containerization (Docker, Kubernetes), Data center/server operations

Preferred skills

AI technologies adoption, Overlay technologies (VXLAN, EVPN), RoCE, QoS, Certifications (CCONP, CCIE, LFCS, RHCE, NCP-AII/AIO/AIN)

Technologies

NVIDIA Spectrum-X, Linux, TCPDUMP, Wireshark, Docker, Kubernetes, Python, Ansible, BGP, OSPF, VXLAN, EVPN

Responsibilities

Resolve sophisticated customer concerns and technical issues via research and reproduction, Respond to product support inquiries via telephone/email/conference calls, Collaborate with Engineering and Marketing teams, Develop and document standard support methodologies

Seniority

Senior, hands-on IC