Senior Security Technical Program Manager, Fraud & Abuse
Core
Coordinate and own cross-functional fraud and abuse prevention workstreams for GitLab's Trust and Safety team, converting technical trends into business requirements and driving defense implementation.
Role type
Senior Technical Program Manager (Fraud & Abuse)
Builds
Cross-functional fraud and abuse mitigation programs, AI-driven risk identification systems, and payment fraud controls.
Domain
SaaS security, fraud prevention, trust and safety
Deliverable
production ML models
Required skills
Technical program management, cross-functional leadership, fraud pattern analysis, API and identity systems fluency, AI integration, financial fraud controls, metrics definition, incident triage
Preferred skills
Experience in SaaS/platform/marketplace/payments, bias for action, sound judgment on risk vs friction
Technologies
Web applications, APIs, identity and authentication, billing/subscription systems, AI tools
Responsibilities
Coordinate with Engineering, Product, Legal, and Finance to drive fraud mitigation projects; Turn abuse trends into prioritized, cost-quantified business cases; Leverage AI for early risk identification and triage; Partner on payment fraud and account verification controls; Define metrics for abuse exposure and report program status; Identify, triage, and prioritize abuse campaigns and high-impact incidents.
Seniority
Senior, hands-on IC
