Senior Professional Services Engineer - North Carolina
Core
Deliver installation, migration, training, and advisory services to help customers adopt GitLab, leading engagements from single-node installs to large reference architectures.
Role type
Senior Professional Services Engineer (Infrastructure & Cloud)
Builds
GitLab SaaS and self-managed deployments using Infrastructure as Code and Configuration as Code
Domain
DevSecOps, Cloud Infrastructure, SaaS
Deliverable
client delivery
Required skills
Infrastructure as Code (Terraform, Ansible), Configuration as Code (Puppet, Chef), Cloud providers (AWS, GCP, Azure), GitLab deployment and configuration, Project management, Technical mentoring
Preferred skills
None stated
Technologies
Terraform, Ansible, Packer, Puppet, Chef, AWS, GCP, Azure, GitLab Omnibus
Responsibilities
Design and deliver GitLab installations and reference architectures; Lead migrations from other systems to GitLab SaaS or self-managed; Partner with Engagement Managers to improve delivery consistency; Serve as a trusted technical advisor for customers; Interface with product and engineering teams to share feedback; Mentor Associate and Intermediate Professional Services Engineers; Manage and deliver multiple customer engagements simultaneously
Seniority
Senior, hands-on IC with leadership responsibilities
