Principal Technical Account Manager
Core
Architectural visionary and strategic director for Ping's most complex, high-risk global accounts, aligning long-term business vision with technical governance and scale.
Role type
Principal Technical Account Manager (Strategic Director)
Builds
Global TAM delivery frameworks, strategic KPIs, and predictive AI analytics integrated into service delivery.
Domain
Cybersecurity, Identity and Access Management (IAM), Enterprise Architecture, Cloud Security
Deliverable
production ML models
Required skills
C-suite stakeholder management, cybersecurity architecture design, risk management frameworks, AI/LLM operationalization, predictive analytics, global service framework design, enterprise IAM mastery, multi-cloud infrastructure expertise, talent strategy
Preferred skills
Thought leadership (publications/speaking), custom AI-driven operational tool deployment
Technologies
LLMs, Predictive AI, Multi-cloud infrastructure, Enterprise IAM platforms
Responsibilities
Direct technical strategy and governance standards for complex global accounts; Influence C-suite to align business vision with Ping's roadmap; Own evolution of global TAM delivery by defining KPIs and service frameworks; Lead high-level Get to Green strategies for at-risk accounts; Define requirements for internal AI productivity tools; Act as a strategic advocate shaping company-wide policy; Represent Ping as a Global Thought Leader at industry summits.
Seniority
Principal, hands-on IC with strategic mentorship
