Senior Director, Site Reliability Engineering
Core
Lead the global organization responsible for the reliability, scalability, security, and operational evolution of the PingOne Multi-Tenant platform.
Role type
Senior Director, Site Reliability Engineering (Multi-tenant)
Builds
Global multi-region cloud platform for digital identity and access management
Domain
Cybersecurity, Identity and Access Management (IAM), Cloud Infrastructure
Required skills
Organizational leadership, SRE strategy definition, Platform modernization, DevOps practices, Infrastructure as code, Reliability engineering, Change governance, Metrics establishment, Talent development, Executive communication
Preferred skills
AWS SaaS operations, Amazon EKS/EC2/Aurora/Kafka, GitOps/Argo CD, Terraform, Internal developer platforms, Security compliance, Follow-the-sun models, FinOps, AI-assisted engineering
Technologies
Kubernetes, AWS, Terraform, Argo CD, Amazon EKS, EC2, Aurora, Kafka, Kinesis, S3, CloudFront, VPC, IAM
Responsibilities
Lead global SRE organization through managers and senior technical leaders; Define strategy and operating model for Multi-tenant SRE; Own reliability and platform-modernization roadmap; Partner with Product, Development, Security, and other groups; Strengthen DevOps practices and automation; Improve production operations via observability and incident response; Lead production change governance; Establish organizational metrics; Manage staffing and leadership development; Represent SRE with senior leadership.
Seniority
Senior Director, hands-on IC with management