CRM & AI Solutions Specialist
Core
Own customer-facing AI solutions, translate complex business needs into CRM and AI-based solutions, and design AI agents and automated workflows.
Role type
Senior IC AI Solutions Specialist (Customer Success)
Builds
AI agents, automated processes, and advanced workflows for B2B customers
Domain
B2B SaaS, CRM, AI/LLMs (via careerplan.io/jobs/89-009-D0-360-crm-ai-solutions-specialist-at-guideline)
Deliverable
production ML models
Required skills
B2B customer management, business process definition, AI ecosystem expertise (LLMs, agents, automation), systems thinking, solution implementation
Preferred skills
CRM/SaaS product experience, AI agent design, technology consulting background, Vibe Coding
Technologies
LLMs, AI agents, automation tools
