Senior Product Manager, Switchboard
Core
Shape the vision and roadmap for Switchboard, the control plane for GitLab Dedicated, to help customers manage infrastructure and internal teams operate customer instances.
Role type
Senior Product Manager (Infrastructure/Control Plane)
Builds
GitLab Dedicated infrastructure management tools and customer-facing consoles
Domain
DevSecOps, Cloud Infrastructure, SaaS
Deliverable
product features
Required skills
Product vision and roadmap ownership, Technical understanding of infrastructure and operations, User experience design, Customer communication, Cross-functional collaboration
Preferred skills
Experience with control planes, cloud management consoles, infrastructure products, customer migrations, incident management
Technologies
GitLab Dedicated, Switchboard, Infrastructure management tools
Responsibilities
Set the vision and roadmap for Switchboard, Work with engineering and SRE teams to improve operational tools, Improve the customer-facing console for infrastructure management, Talk directly with customers to understand needs and shape the roadmap, Bring a strong user experience perspective to product decisions, Explore opportunities to improve tooling for migrations and incident management
