Veterinary Receptionist
Core
Primary point of contact for clients and pets, managing front desk operations, scheduling, and client communications in a clinical veterinary setting.
Role type
Veterinary Receptionist
Builds
Client experience and operational efficiency for a full-service animal hospital
Domain
Veterinary Medicine / Healthcare Services
Deliverable
client delivery
Required skills
Appointment scheduling, Medical records management, Payment processing, Multi-line phone management, Veterinary medical terminology, Conflict resolution, Animal handling
Preferred skills
Experience with Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet
Responsibilities
Greet and check in clients, verify and update medical records, manage appointment scheduling, process payments and explain invoices, communicate medical information and care instructions, coordinate with veterinary staff, maintain reception area cleanliness
Seniority
Entry-level to Mid-level, Part-time