Veterinary Receptionist
Core
Primary point of contact for clients and pets, managing front desk operations, scheduling, and client communications in a clinical setting.
Role type
Veterinary Receptionist
Builds
Client experience and operational efficiency for a full-service veterinary hospital
Domain
Veterinary Services / Healthcare Administration
Deliverable
client delivery
Required skills
appointment scheduling, medical records management, payment processing, multi-line phone management, veterinary medical terminology, conflict resolution, animal handling
Preferred skills
veterinary practice management software (Cornerstone), coordinating pet travel (USDA health certificates)
Responsibilities
Greet and check in clients, verify medical records, manage appointment scheduling, process payments and invoices, communicate medical information and care instructions, coordinate with veterinary staff, maintain reception area cleanliness