Clinic Manager (Ophthalmology)
Core
Manage and oversee clinical staff processes and day-to-day operations for an ophthalmology clinic to support ophthalmologists in patient care and surgical procedures.
Role type
Senior clinical operations manager (ophthalmology)
Builds
Patient care workflow and clinic operations
Domain
Healthcare / Ophthalmology
Deliverable
physical/clinical work
Required skills
Clinical team leadership, patient service management, medical record documentation, prior authorization management, staff training and performance evaluation, HIPAA/OSHA compliance, scheduling coordination
Preferred skills
Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification, PACS system management experience
Technologies
Electronic Health Record (EHR), Electronic Medical Record (EMR), PACS
Responsibilities
Lead functional teams in providing customer service during patient encounters, ensure timely process flow for diagnostic testing (visual fields, Biometry, OCT, Topography), oversee patient communication regarding follow-up and post-op care, manage prior authorizations and doctor schedules, enforce HIPAA and OSHA standards, assist in staff development plans and performance evaluations
Seniority
Senior, hands-on IC