CareerPlan

Head of AI Research Product

New York CityFull-time$250k2026-10-13 → 2026-11-10

Core

Lead the intersection of applied machine learning research and product innovation for Via's rider and transit operations platform, acting as the engine for smarter, more equitable, and efficient public transportation.

Role type

Head of AI Research Product (Strategy & Hands-on IC)

Builds

Core platform features for routing, pooling, dispatching, and rider personalization

Domain

Smart transportation / Public transit / Applied Machine Learning

Deliverable

production ML models

Required skills

Reinforcement learning, Deep reinforcement learning, Monte Carlo tree search, Multi-objective optimization, Causal inference, A/B testing design, Behavioral economics modeling, Real-time inference system design, Product roadmap definition

Preferred skills

AlphaGo-style approaches (self-play, policy/value networks), Experience with lighthouse customer pilots, Experience translating research to production at scale

Technologies

Reinforcement learning frameworks, Simulation environments, A/B testing infrastructure

Responsibilities

Define roadmap for ML advances in rider experience and network performance; Design and deploy RL systems for routing and dispatching; Pioneer AlphaGo-style ML for transit; Develop weighted ensemble models for tradeoffs; Invent personalization systems for rider mobile experience; Research and productize behavioral incentive models; Partner with agencies to validate novel AI approaches; Establish rigorous experimentation infrastructure

Seniority

Senior, hands-on IC with strategic leadership