Veterinary Receptionist
Core
Front-desk receptionist serving as the first point of contact for veterinary clients, managing appointments, client interactions, and front-office operations in a fast-paced veterinary clinic.
Role type
Front-office receptionist (veterinary)
Builds
Appointment scheduling, client check-in/out, payment processing, and front-office support for a multi-specialty veterinary group.
Domain
Veterinary services / Animal healthcare
Deliverable
product features
Required skills
Customer service, appointment scheduling, payment processing, phone communication, veterinary terminology knowledge, empathy for sensitive topics, basic understanding of vaccination protocols and pet behavior
Preferred skills
Previous veterinary office experience, knowledge of veterinary procedures
Technologies
Credit/debit card processing systems, scheduling software
Responsibilities
Greet clients and pets, manage appointment sign-in and confirmations, handle payments and sales accounting, answer calls for appointments and inquiries, make outbound reminder calls, maintain front-office cleanliness and organization
Seniority
Entry-level to Mid-level, full-time