Lead Veterinary Receptionist
Core
First point of contact for veterinary clients, managing front-desk operations, scheduling, and client communication in a fast-paced animal hospital.
Role type
Lead Veterinary Receptionist
Builds
Appointment scheduling, client intake, and front-desk operations for an animal hospital
Domain
Veterinary services / Animal care
Deliverable
client delivery
Required skills
Appointment scheduling, payment processing, client communication, veterinary terminology, pet behavior understanding, multitasking
Preferred skills
Previous veterinary receptionist or medical office assistant experience
Responsibilities
Greet clients and pets, manage appointment sign-in and confirmations, handle payments and credit/debit cards, answer calls for inquiries and refills, make outbound reminder calls, maintain front-desk cleanliness and organization