Lead Operations Specialist
On-site
Core
Lead hourly staff at a smart kitchen facility to manage order fulfillment, support licensees, and ensure operational readiness for high-volume food delivery.
Role type
Senior IC operations lead (food delivery facility)
Builds
Online food delivery operations for restaurateurs and customers
Domain
Food delivery / Restaurant operations
Required skills
Team leadership, shift management, problem solving, resilience, inventory management, stakeholder support
Responsibilities
Onboard and coach hourly staff, manage lunch and dinner rushes, support licensees with facility and tech issues, ensure business readiness for launches, maintain customer experience, perform inventory audits