Senior Director, Global SME Solutions Architecture
Core
Lead GitLab's global Subject Matter Expert (SME) Solutions Architecture organization to win complex enterprise opportunities and drive product direction from field insights.
Role type
Senior Director, Global SME Solutions Architecture (Leader of Leaders)
Builds
Global SME organization structure, operating model, and resourcing aligned to bookings and consumption targets.
Domain
Enterprise SaaS, DevSecOps, Security & Compliance, AI & Competitive
Required skills
Second-line leadership (managing managers), scaling specialist SA teams, tying team design to bookings/consumption, leading through ambiguity, roadmap shaping from field insight, SAST/DAST/SCA, cloud platforms (AWS/GCP/Azure), Kubernetes, AI-assisted development/LLM evaluation, executive presence, cross-functional partnership
Technologies
GitLab, Duo Agent Platform, AWS, GCP, Azure, Kubernetes, LLMs
Responsibilities
Set strategy and operating model for global SME org; Build resourcing model based on product-level bookings; Act as senior partner to Product and Engineering for roadmap feedback; Hire and develop regional SME Managers; Own engagement model with regional SA Directors and Post-Sales SAs; Create metrics/KPIs for technical evaluations and PoVs; Partner on product-category performance and competitive strategy; Drive field readiness for new launches; Build relationships with key customer executives; Use AI to transform team workflows; Drive organizational transformation.
Seniority
Senior Director, managing managers
